We do not have a retail location.
"Most Appointments are in the Evenings and Weekends - Very Convenient!"
We come to your location, diagnose, and make repairs. We will offer you the best advice and suggestions for your situation. We are honest and reliable.
- Update: We also now have the ability to do remote computer repairs (software related, virus removal, optimizations, etc). As long as you have internet connection, 99% of the time we can fix your computer with you right there watching!
Most of our appointments are in the early evenings, and weekends which is most convenient for our clients.
Our On Site Service Typically Includes:
- On-Site Service (Within 10-15 Miles of Edwardsville, IL)*Extra charge for farther trips.
- Troubleshoot one computer.
- Repair operating system issues (boot issues, blue screens, etc.)
- Remove viruses and spyware on the computer.
- Apply Performance modifications and operating system critical updates. (Must have Internet connection)
- Remove any unneeded start up items and unneeded programs.
- Test operating system for proper functionality.
- Conduct a physical cleaning of the computer (Blow Dust Out, *Cans of air extra $5.00ea)
- Provide you with an estimated cost for any hardware repair(s) or upgrade(s) needed to provide a complete solution, if necessary.
- Service Visit Based on 2 Hours. *Extra time charges may occur if problem is more serious.
Note: You must provide the restore/recovery disc(s) or operating
system disc(s) if needed. Additional software or hardware not
included.
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Compare us to other repair services!
Check out Best Buy's Geek Squad, charges $350.00 just to come to your home or business, and this doesn't include and parts or repairs!
Best Buy's Geek Squad charges a minimum of $200.00 to remove viruses, and that is with you bringing the computer to the store!
If you do decide to go to Best Buy, and they diagnose your computer as "not repairable" or "Not Worth Fixing", make sure to get a second opinion. Keep in mind Best Buy is there to sell new computers, and if you look at reviews on Best Buy or Geek Squad, you will see why I recommend a second opinion.
Check out Best Buy's Geek Squad, charges $350.00 just to come to your home or business, and this doesn't include and parts or repairs!
Best Buy's Geek Squad charges a minimum of $200.00 to remove viruses, and that is with you bringing the computer to the store!
If you do decide to go to Best Buy, and they diagnose your computer as "not repairable" or "Not Worth Fixing", make sure to get a second opinion. Keep in mind Best Buy is there to sell new computers, and if you look at reviews on Best Buy or Geek Squad, you will see why I recommend a second opinion.
SOME TIPS FOR COMPUTER REPAIR SHOPPING BELOW:
There are many repair shops out there that offer Computer Repair, Upgrades, Diagnostics, Cleaning, and Virus removal services. Here are some tips to keep in mind when you are looking for a reputable repair place:
- Best Buy Geek Squad charges $350.00 just to come to your home/business and diagnose a problem. this does NOT include any repairs or parts. Repairs and Parts are extra.
- If you have a virus or software issue, you are responsible for supplying the original operating system disk(s) and product keys. Repair shops will not supply you with replacement keys.
- Nobody can give you a guarantee on spyware/virus removal. The moment a repair person is done, you can download a new virus with one click!!!
- Always back up your important files. Most times, repair people are unable to recover your important documents, pictures and files. You can opt to send your hard drive to a hard drive recovery specialist, but the costs are usually $500 to $2000.00. (Always BACK UP)
- Hardware problems can be very tricky and hard to verify. If the problem only happens sometimes and not easily duplicated, it is hard to know what exactly caused the issue or if it is definitely solved. Keep this in mind.
- If you opt to drop off your computer to a place for repair, instead of a mobile repair at your place, then please always remove your private files, pictures, bank information, taxes, etc. IF you can!! Always be sure to back up everything as well, if possible. You don't want some teenage kid or dishonest adult working on your computer and advertise all your private information on you tube or to all of their friends, like some news reports found computer shops doing across the country.
Keep in mind, Our Computer Technicians have Computer Engineering Degrees, and are professionals that offer a service, just like a doctor, plumber, electrician, mechanic, etc.
People often under-value computer repairs and charges, but, you cannot find any service provider to come to your home or place of business and actually fix something for less money.
For Example: Just to have a mechanic hook a computer to your car and tell you why the check engine light is on, costs between $100 to $150 and that does not include any repairs!
Reasons it is better to use a Mobile On-Site Repair Organization:
- We come to you. You save the time of having to disassemble everything and drop off at a location.
- You are right there with our technician. You are able to watch and ask questions.
- Your information and private files are kept private. YOU ARE THERE!!!
- Always convenient and your equipment is always there with you. No risk of components being removed or swapped without your knowledge.
- You get to try everything before the technician leaves, any issues can be addressed on the spot.
- We have the capability to do remote computer repairs as well. This way nobody even has to come to your home!
High Voltage Computer Repair Service is the Best Computer Repair in the Edwardsville, Glen Carbon, Maryville, Collinsville, Troy, HighLand, St Jacob, IL and Surrounding St Louis, Mo areas.
Contact us via our website: www.GoHighVoltage.com
Thank you!